What if you have to reschedule or cancel?

life happens

Believe me when I say that I understand life happens. Hopefully, life doesn't get in the way of your session plans. But in the event that it does, there are a few things you should know about my cancellation and rescheduling policy.

 

Rescheduling your Las Vegas Session

I'd be happy to reschedule your Las Vegas Session with a minimum of one week's notice. 

If your session is scheduled to be captured in your hotel room or home and you find that you need to reschedule for another day or time, I will do what I can to accommodate that request, if my schedule has availability for the new date/time. 

 

If I'm supplying the location for your session, a $300 rescheduling fee will apply so I can secure a new date/time for your session's location.

 

If your scheduled session includes complimentary hair and makeup services or you've opted to add those services to your session package, I cannot guarantee the availability of a hair and makeup artist when rescheduling. I will submit a request for an artist for your newly requested date/time, however, you may need to provide your own hair and makeup if an artist is not available and if rescheduling less than 48 hours in advance, any fees paid towards these services will be forfeited.

Canceling your Las Vegas Session

 

If you've scheduled a Las Vegas session and need to cancel your session altogether, your nonrefundable retainer for services will be liquidated for damages and any additional fees paid towards your remaining balance will be converted to a credit which can be used towards a future Las Vegas Session. A new session request form and retainer for services will be required to rebook your session.

For sessions outside of Las Vegas

The moment that your scheduling is finalized for your session, my travel arrangements have been finalized as well. The quotes that are given for sessions that require my travel are based on the cost of nonrefundable travel at the time of scheduling. Waiting, even a few days, to arrange my travel for your session could result in additional fees. Because of this reason, session package fees serve as a nonrefundable retainer to secure your session date and time with travel in my calendar.

 

To reschedule a session that requires my travel outside of the Las Vegas area,  you'll be responsible for the fees associated with changing my travel plans.

In the event you need to cancel your session, you'll receive a credit for a Las Vegas Session.

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email me:   jill@the7oh2.com     |    Las Vegas, NV   |      text me:   702-754-6800

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scheduling terms and conditions